first, we are sorry you were disappointed in the cabin. It is a secluded hideaway and the directions made it very clear that you would not see a sign, but the gate and the number. The air conditioner is a central unit and does the whole house. It was completely replaced less that a year ago. The upstairs small unit just is to add cooling to the little alcove where we have a double and twin bed for extra guests. There are vents upstairs and downstairs from the main heat pump central air system. The cabin was built with love and your fear of the dark and demons is unusual for someone looking for a secluded hideout built with so much love. Arriving after dark to a new place deep in the woods perhaps caused you to miss the 44 windows in the home, as we wanted the sunlight as well as our children to play in the house! The logs were taken down from an amazing 1800's era cantilever barn in Wears Valley area and brought to our farm to create the cabin. The stone floors, log spiral staircase, and baths on each level are well lit with overhead fan lights upstairs and lamps downstairs, even a Tiffany hanging lamp over the dining room table. It is a handcrafted place, completely unusual. We have the property regularly treated for pests and if you saw pests our housekeeping staff responds quickly to issues anyone might discover. We have a highly recommended housekeeping company, one of the best in the area, and I am sorry if they missed something for your stay. The cabin is in a flat valley with just a slight slope to the driveway except at the end where there is a bit of a slope where the paved road meets our road. We do not recommend it for motorcycles but most cars do fine. It is narrow as only one car can pass and there is an ample area for parking at the cabin.
We have placed a cabin name at the end of the driveway. Our signs were in for repainting and are now up, but at the time your instructions did say there would not be a sign.
We are now scheduling mowing every week as there has been so much rain. There is a gravel path to the door of the cabin so no need to walk through the grass, and there is a boardwalk to the hot tub under a peeled log gazebo.
In order to place the key back in the key box, the code must be reentered.
We have taken action on many of your suggestions, but the heat and air system is working and new and cost about $6000. Sorry you didn't see the control just to the right of the kitchen door in the living room and all the vents in the floor. We will ask the cleaners to do a better job. Paving the driveway won't happen but we do add gravel several times a year. The sofa is a leather sofa and very appropriate for the home, actually quite new. The rocking chairs are timeless as well as the antique oak dining room table and chairs. The loveseat upstairs is a high quality and in excellent condition. You thanked us for letting you stay at our cabin in your private feed back.