Thanks for your feedback. Apologies you felt that way. We've never had complaints about our house nor the size of the room. In fact most of our guests are surprised with how large the room is, which you can see in the reviews below. The images of the room are accurate, taken by AirBnb and we don't purport to offer any other storage.
Again, you have been the first to complain about it being untidy, and I’m sorry you found this. Perhaps our décor isn’t quite to your taste, which is completely fine, you’re entitled to your opinion! But you should bear in mind this is our house, which we also live in and therefore we have decorated it to our taste.
We have noted clearly in the listing the bathroom is separate and downstairs. This set up is very common in our Victorian terraced house. This is a family bathroom which you had exclusive use of.
We also always make sure the house, room and bathroom are very clean and are hurt you didn’t feel the same.
It’s shame you didn’t discuss your thoughts on the room with us whilst you were staying with us as opposed to give us negative feedback, I’m sure we would have been able to help in some form.
Unfortunately, in this case, maybe your tastes and high requirements are more suited to a hotel rather than staying in someone’s house.
We enjoyed your company and hope you enjoy other stays on Airbnb.
Thanks, Natalie and Chris