thanks for your review. It is always useful to know what our guests appreciate about our villa and what they consider as not good enough. Talking about the price for the peak season. Yes, the rates for Christmas and New Year are always much higher than in normal seasons. This is the most expensive time of the year. If you are looking for a good deal, you should come out of this season, when we have lots of promotions and for around 50 USD per person per day you can have a spacious and well-equipped villa. I didn't quite understand what you mean by saying that you get only a spacious, clean, well-maintained villa? This is what you booked and you got everything that was promised. To save you a disappointment about the services included in the rates, you should carefully read what's included. This information is open to any booker. Our rates include airport transfers, cleaning 3 times a week, an onsite villa manager till 17.00 and afterward you can reach her by phone. As you write in your review, your manager was efficient and responded to any of your requests while on site and also out of her working hours as well. A 24/7 service is not included in the rate. You have an abundant fruit basket and some drinks on arrival but no food during your stay included in the rate. By the way, our villas are not managed by Russians. Our team is international. Yes, your villa manager was Russian.
As to location, it depends on what you are looking for. Most of our guests consider our location perfect because they don’t want to be surrounded by crowds of noisy tourists, lots of cheap resorts etc. They appreciate the feel of a tropical quite tourist village surrounded by beautiful landscapes and a nice clean beach with hanging palm trees and good entrance to the sea. During 6 days of your stay, the weather was not too good and even our beach that is considered to be one of the calmest on Samui was wavy. Actually, we are 300 meters away from the beach. To cover this distance one needs 5 minutes, the other may need 15 minutes. Anyway, before booking the villa, you can have a look at our location on the map. There are many 5 star hotels in our area: Belmond Napasai, Four Seasons, Santiburi. So the perception of whether the area is luxurious or not depends on what you are looking for (otherwise there wouldn’t be all these 5-star hotels in the area). If it is a luxury for you to be in a noisy area like Chaweng, then we are definitely not the best match for you. But actually unlike most of the villas located on a hillside or in the western part of the island from which you should drive around 30 min to get to decent restaurants, shops, entertainment, our location is considered to be very convenient and prestigious as you can walk to 3 shops, 4 local spas, 3 nice hotels on the beach, 5 decent restaurants. Maybe 6 days was not enough for you to explore the area? You need only 5 min to drive to Santibury golf club, 7 min to Maenam village and 10 min to Fisherman village with its array of best restaurants and nightlife.