6 гостей3 спальни4 кровати1 ванная
Прибытие организовано отлично
100% недавних гостей оценили процесс прибытия на 5 звезд.
Идеально расположенная квартира чуть вдали от туристического шума но вблизи ко всему!
Предметы первой необходимости
1 кровать Queen Size
1 сдвоенная кровать
1 двухъярусная кровать
Нельзя с питомцами
Без вечеринок и мероприятий
Время прибытия — после 15:00
Выезд до 11:00
The only positive thing about the flat? Fully renovated. Now with the most important part, the cons: too expensive for what it is, towels were in bad shape, no air conditioning and only one fan in a town with 40 degrees, internet was super slow (had to connect to the downstairs b…
Ответ от Victor:
Dear Henner, I'm sorry to hear that you were not happy. Let me try to reply on your comments one by one: - I will make a remark to the cleaning party - all towels and bed linen should be clean - that's the must. I would appreciate if you could mention that something is wrong during your stay (and you had all the contact details to do so) so we can act accordingly. - There is no airco - that's true. I understand it can be a problem if there are 40 degrees outside. But we could not predict the abnormal heat wave of this year and the fact that there is no airco is clearly stated on the flat description. If this becomes a problem, we will have to install one but it will lead to a price increase. - Remark on the fan will be taken into account and we will purchase some extra. - Internet is provided by Orange and we have ordered a fiber optic broadband internet for our guests. As we couldn't test the speed during your stay because you didn't mention it - we will do it now. - Check-in and check-out times are clearly stated on the apartment policy. The cleaning team uses this time to ensure that everything is checked, cleaned and prepared for the next guests as it was prepared for you. This was also mentioned to you at the moment of the booking. Thanks again for you comments - it will help us to provide better service to our guests.
Языки: English, Nederlands, Русский
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