Самостоятельное прибытиеЛегкое самостоятельное прибытие с помощью консьержа.
W samym centrum - tutaj wszytko się dzieje! Intro HOSTEL topowa lokalizacja, która nie gwarantuje ciszy i spokoju oraz świergotu ptaków za oknem, za to pobyt pełen wrażeń, spontaniczne, nowo zawarte znajomości i bliskość wartych odwiedzenia miejsc.
Предметы первой необходимости
Самостоятельное прибытие (персонал в здании)
Bad!!!! No responsive!!!
Ответ от Intro:
The guest did not sleep at the hostel. The best way to answer this review is the correspondence with the guest: HOSTEL: We didn't accept your money, you send it to Airbnb, not to our account. That's why you should be familiar with their terms of cancellation. Also, we are a hostel, not apartaments: when you were making a booking, it was clearly written there that it's a shared 12-bed dorm. In all the hostels you need to pay for additional beds if you want to book the whole room. 7 lip 2018 MALGORZATA: That is really not faid, because you should net acept my money before you told me all about your rools that you putting strange people to my room. As soon as ypu said about it i said not i do not want it. Very poor service!!! 7 lip 2018 HOSTEL: We cannot cancel the reservation, you have to do it using your profile. The time we have a booking confirmed, we cannot do anything with that and we have to keep the room prepared for you. To get a full refund, the cancellation has to be done at least 24 hours before arrival, considering the local time. We are not responsible for payments - Airbnb manages the refunds. So please cancel your booking and contact Airbnb. Kind regards, Intro Hostel 7 lip 2018 MALGORZATA: Im soory im traveling and i have no internet all the time, only when i stop somewhere. I had no time to wait for your answer, we have small kids i booked another apartment. In cheap price. So please cancel, the rool is 24 h from booking 7 lip 2018 HOSTEL: Even if you don't buy additional beds, we will manage to not put anyone in the room. I think there is enough space in the other 12 - bed dorm. 7 lip 2018 MALGORZATA: No thank you, for this proce i can get nice apartment 7 lip 2018 HOSTEL: Yes. To rent the whole room, it will cost 196,5 zł more, so around 56$ 7 lip 2018 MALGORZATA: Im sorry we have to cancel we have small kids 7 lip 2018 MALGORZATA: Oh no sorry we can't do that, we cant stay with other people, can i cancek? 7 lip 2018 MALGORZATA: So the 111$ is for 8 people? And how much will cost to pay for the 4 extra beds? 7 lip 2018 HOSTEL: Hello, The check - ins start at 2pm but you can come whenever you prefer as the reception is open 24/7. You will stay in 12-beds dorm - we have to inform you if you're not buying all the 12 beds, there might be other guests sleeping there too. Until we have the availability, we will try to accomodate them in the other rooms. Best regards, Intro Hostel 7 lip 2018 RESERVATION CONFIRMED 07.07.2018 MALGORZATA: Hello we like to arrive tonight 4 adults and 4 kids 7 lip 2018 Best regards, Helena Piatek INTRO Hostel manager
Языки: English, Polski
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