We made our reservation only 2 days before so unfortunately we didn't get a chance to communicate more with Vivienne beforehand. As we got in so late in the evening we missed Vivienne, but she came before we arrived and there was a warm fire waiting for us. The home was so spacious and we had everything we needed in the kitchen. Such a lovely property.. we woke to the sound of sheep bleating in the pasture out back.This was the quintessential KI experience we were looking for!!! Vivienne was so nice when she came in the morning to check on us. We had a little trouble finding the place in the dark, and were without cell phone service, so I recommend knowing exactly where you're going before you leave Penneshaw or Kingscote.