Well, never have I had anyone complain about odor but always a first & I will make sure to take care of it if I have another complaint. As you will read on my review that was written before I read yours. I have never ever had a guest leave my home in the state you & your guest left it. Who leave trash, food & open drinks thrown throughout a home that was delivered in a very clean state. The one thing I would change is the yes to a No for recommendation. also please learn to read & follow instructions when you stay in someone's home, not one instruction was followed on the list of departure instructions.