Carlos: When reading this review, it is evident that this one is the only one of this type, because it is full of untruths. We didn't want either side to wait, which is why we kept in touch prior to your arrival. We don't live at the house. Your arrival time was more than an hour later than your originally stated arrival time, and you failed to inform us, until I called. Also, the "house rules" are on the Airbnb listing, and no different than the ones made available in the house. We take great pride in the condition of our rental home. The only door that was damaged was the one your group damaged, and no guest before or after you had any problems with the beds, which are all high quality. Additionally, there are no "extra charges" at the end of the stay. No matter where you stay in the Airbnb community, damaging the property is not allowed, and since your party damaged the door frame, you should expect to pay for the repair and/or replacement. Since we made several attempts to get in touch with you regarding the damage, and you failed to respond, we had no choice but to contact Airbnb to assist in handling the damage your group did to the house.