I Willson welcome you to my bandas in Bugombe Island Gateway Camps with spectacular views to Lake Bunyonyi are a wonder to behold. The neighboring beautiful terraced hills across the island overlooking the lake are just amazing.
Предметы первой необходимости
The price and location of Bugombe cannot be beat! The scenery is stunning and the rooms are spacious and with a breathtaking view. It's on the mainland so it is easy to access and also provides easy connection to the islands via canoe or motor boat. They also offer delicious meals at an additional cost. I can highly recommend the accommodations and will stay here again!
+ Bugombe Gataway is on very nice place. The place is really calm and peaceful. - Many things to improve especially related to the managment skills and communication with guests. If I ask the manager for early breakfast, so I can leave at 5:30, I expect that it will be done in the morning. I was the only guest in Bugombe and staff was not able to prepare it, the gate was closed. - Staff doesn't inform guests about the prices of food or charge different prices than was agreed (same price for 2 course lunch like 3 course dinner, both chicken curry). - Too agresive way of selling activities - every dinner, every breakfast they were trying to sell me something and pushing me to do it. - Cleaning of room was offered me after 3 days (=1 day before leaving) at 7.30 when I was sleaping. Cleaning should be automatic, not if I ask for it.
Ответ от Bamwerinde:
I am very sorry for what happened. I honestly thank you very much for the honest comments about the management and areas we need to improve. I have taken your ideas as areas to deal with very urgently. I realized it when i came to pick you myself as they delayed to open for me and have already investigated the issues you have raised and begun to work around it. I took interest in what happened and that is why I ask you for forgiveness. I strongly believe that the same incidences wont happen again. once again I am sincerely sorry for what happened Many thanks for your good concerns and the complement about Bugombe gateway
This is a beautiful place with impressive grounds. The hosts are kind and try to please. However the amenities are lacking. There is no hot water. The "kitchen" is an open fire or at best a charcoal grill, no fridge, no lights and limited pots. The "washing machine" is a bucket next to the lake. No internet. The room is lovely with a view over the lake but impractical, no place to put your stuff. In sum, spend a day or two here but be prepared.
Wilson came and picked me up at the bus terminal and brought me back there for a fair price. I was immediately stunned by the area : the lake, the well maintained garden, the birds, the "songs" of the frogs. After 3 days in the crowed, noisy and polluted Kampala, this place was a paradise ! All of the staff is very smily and friendly and Abraham is incredibly good at doing his job. I was only surprised there was no pane at the windows, that means it was cold sometimes damp in the room .... Happily I had a very hot shower and 2 big blankets.
I am Wilson, retired forester, conservationist and university professor in environment and agriculture. I am very sociable, i love to meet new people and i have a lot of stories to tell about the Lake Bunyonyi environment and bakiga culture and history. I work with local communit…
Частота ответов: 100%
Время ответа: в течение часа