Отличное расположение100% недавних гостей оценили расположение этого жилья на 5 звезд.
Прибытие организовано отлично100% недавних гостей оценили процесс прибытия на 5 звезд.
Nice Apartment in Basel near from the Trainstation to Rent. By Tram about 12 min to the Messe Basel. 2 bedrooms, 1 dining room, 1 toilets, 1 showers, 2 TV's, WiFi in the whole apartment.
Место для работы на ноутбуке
1 кровать King Size
1 сдвоенная кровать
Без вечеринок и мероприятий
Время прибытия: с 08:00 до 00:00
Выезд до 13:00
Thibaud's place is a nice apartment, close to the railway station, the pictures in the living room are outdated, but the new version looks ok as well. The area is nice, with lots of restaurants around. Being close to the rails is not an issue, as the apartment is very well isolat…
Ответ от Thibaud:
So I think it’s the first time, I have to answer on a Feedback. I think first problem started, when Andreea booked the apartment. After her booking she was asking for more pictures of the apartment, she then wanted to cancel the stay and ask Airbnb to cancel it...I told her to let me know if she wants to cancel I will do it...after a few days she told me she will keep the reservation as she couldn’t find anything else. Before her booking I told her, that if she wants to stay in the apartment for more than a week she has to take our cleaning lady weekly which would have made 150 CHF cleaning fee on top...she told me this would be no problem. Then everything started...after a few days of her stay I asked her if everything is ok, if they need anything...she told me "everything is fine, the only problem, we can’t find the light switch in the bedroom. Also, we can't get your cleaning lady as the apartment is full of luggage." I told her that this is ok, but she has to clean the apartment by herself. When we came back to the apartment to get our keys back the apartment was full of dishes (everywhere). The floor was oily, full of dust and cat litter. The tables where dirty...and I don’t want to talk about the toilets...again, the apartment was not cleaned for 3 weeks. For sure this makes us angry, who would not have been angry? This is our private apartment and we take care of our apartment. So, when we got everything back, we told her that we will keep 150 CHF of the deposit (first time ever we had to do this), as this was the price for the cleaning lady for the 3 weeks. The apartment which is 75 sqm was cleaned 4 hours before her arrival (incl. all windows) and 6 hours after her stay. However, this stay is over, and we hope not having such a problem in the future anymore.
I'm 23, from Switzerland, living in Basel. Working for a big Swiss Warehouse...
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