Прибытие организовано отлично
95% недавних гостей оценили процесс прибытия на 5 звезд.
Melinda — суперхозяин.
Суперхозяева — опытные хозяева с отличными отзывами, которые делают всё для комфорта гостей.
Легкое самостоятельное прибытие с помощью мини-сейфа.
A 1960s beach shack
Детские книги и игрушки
Нельзя с питомцами
Курение, вечеринки или мероприятия запрещены
Время прибытия — после 15:00, а выезд до 12:00
Самостоятельное прибытие (Мини-сейф)
I have never left a bad review and never received one. I am a polite and courteous traveller and my reviews reflect that. The villa appears to be advertised as a quaint beach side shack with a loo with a view. Firstly the loo actually faces a fence, so there is no view. Secondly,…
Ответ от Melinda:
Thank you for your feedback, Lynn and I'm sorry that our place was disappointing. We have tried very hard to be open and honest about the fact that this is a simple fishing shack, through our description and photos. In fact it's that simplicity and quirkiness that most of our guests love and comment on and come back again and again for. This is the worst review we've had in nearly 5 years of having our shack on Airbnb and I think most future guests will see the malicious nature of your comments. Since we are unable to provide bed linen and towels for guests it is not part of our cleaner's job to wash after guests except for the occasional tea towel or bath mat. I certainly thought 6 towels and 3 tea towels was excessive. If I lived closer and could do this washing it wouldn't be such a problem but when I have to pay someone else an extra $25 it is. As I explained to you we try to keep our fees low at $65 per night for up to 6 people for most of the year. The most we charge is $80 per night in summer. Obviously the Airbnb fee is on top of that and I have no control over it. Also there is a $35 cleaning fee. At this price I believe almost all families can afford a few days at the beach and are very happy to provide their own sheets and towels. There are many other properties in the area which provide all linen and towels and no doubt you saw those in your search but chose ours because it is by far the cheapest. From now on I'll ask people to leave some money if they need to use large amounts of our linen or towels. I will also be meeting with our new cleaner in the next week or so and raising all these issues with her. If you had told me about them during your stay when I asked how everything was, it would have been much more meaningful. In conclusion the bedroom window has had a crack in it for at least the 16 years that we've owned our piece of paradise and we have no plans of fixing it.
Melinda — СуперхозяинСуперхозяева — опытные хозяева с отличными отзывами, которые делают всё для комфорта гостей.
We are a family of five who live between beautiful Central Victoria and Melbourne. We all love travelling and try to see new parts of Australia and the world as often as possible, when we travel we use Airbnb. We currently host two Airbnb properties, our beach shack and a 1 bedr…
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