Thank you very much for your feedback,
when you arrived i tried to respect the checkin time,as always, but unfortunately, the guests that left before your arrival had left the home in a disastered condition, so without the necessary sanitary conditions, we can not and do not want to accommodate our guests. Cleaning is the first thing.
I had let you drop your luggages, welcoming you, but unfortunately the cleaning required a half hour longer than necessary. but this was done so that you could have a clean and sanitized home.
Regarding the toilet paper as always we leave a pair of rolls, but we don't provide toilet paper for the entire stay, the same regarding soap, pepper, sugar, salt and essential things.
If a guest stay one week or more and need something should buy by himself these things for his stay.
In any case if you had asked me for some pepper, I would have brought it to you :)
Thank you again for your booking you will be always welcome.